How to connect from Outlook and/or smartphone

Modified on Thu, 18 Apr 2024 at 03:53 PM

TABLE OF CONTENTS


Add new account to outlook/phone


Every outlook version is slightly different, so it's best to google 'Outlook how to add an account' a tutorial most relevant to your version

Same with smartphone, adding email account on your phone is operating system specific


Connect to a server


Enter the below information into 'Server Settings' area 


SectionFieldContent
Incoming mailUser Name
Your full email address

Password

Your email password

  • case sensitive!!


Remember password checkbox
Check

Server
mail.cloudafrica.io

Port
993

Encryption method
Choose SSL/TLS

Require logon using Secure Password Authentication (SPA) Checkbox
Leave blank
Outgoing mail
Server
mail.cloudafrica.io

Port
465

Encryption method
Choose SSL/TLS

Require logon using Secure Password Authentication (SPA) Checkbox
Leave blank

My Outgoing (SMTP) server requires an authentication checkbox
Check

Use the same settings as my incoming mail server Radio button
Check


And click 'Next' (again, depending on the device/software being connected, button can be different)

On some windows 11 systems there is a bug that you can't update your settings. It'll just reset to some default. Please change the incoming port to 143.

Older version of Outlook Settings


Please refer to the document below for older outlook version(s) settings


Noticed a discrepancy or a bug? > Let Us Know!

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